THE SECOND COMPONENT OF SUCCESSFUL MANAGEMENT calls for the establishment of appropriate expectations. A second triangle of expectations consisting of time, quality, and money emerges.

Embracing realism and establishing priorities fosters attainable expectations. It can be stipulated that two " but not all three " of the time, quality and money criteria may be predictably satisfied within any project. If a project needs to be delivered quickly and is extensive in scope or quality requirements, increased costs may be expected. Similarly, if quality and economic rigor are most important, the project may take longer than expected. If a project has a tight schedule and a tight budget, quality may suffer.